Privacy Policy

We may collect the following types of personal information:

• Contact details — name, email address, phone number, and any message you send through our contact form.
• Usage data — pages visited, time spent on pages, and referral source, collected anonymously to help us improve the website.
• Communications — emails, WhatsApp messages, or any other correspondence you initiate with us.

We do not collect sensitive personal data (such as financial details or national ID numbers) through our website.

We use the information we collect to:

• Respond to your enquiries and provide the services you have requested.
• Send you project updates, proposals, or other information directly relevant to your engagement with us.
• Improve our website, services, and user experience.
• Comply with legal obligations under Kenyan law.

We will not use your personal information for unsolicited marketing without your consent.

We process your personal data on the following legal bases:

• Consent — when you voluntarily submit information through our contact form.
• Contractual necessity — when processing is required to fulfil a service agreement with you.
• Legitimate interests — for website analytics and improving our services, where this does not override your rights.

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Service providers — trusted partners who assist us in delivering our services (e.g. cloud hosting), bound by confidentiality obligations.
• Legal requirements — when disclosure is required by law, court order, or governmental authority in Kenya.

We retain contact form submissions and client communications for as long as necessary to fulfil the purposes described in this policy, or as required by Kenyan law. Website analytics data is stored for no longer than 12 months.

Under the Kenya Data Protection Act, 2019, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data where it is no longer necessary.
• Object to or restrict certain types of processing.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at sfiadigital@gmail.com.

Our website uses minimal, privacy-respecting analytics to understand how visitors use the site. We do not use third-party advertising cookies or tracking pixels. No cookies that require consent under Kenyan or international standards are set by default.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will reflect any revisions. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: sfiadigital@gmail.com
• Phone: +254 727 480 842
• Address: Moringa Rd, Opposite Redcliff Gardens, Nairobi, Kenya